igniting progress

through intelligence

250+
custom deployments

upgrade
your analytics

Custom Analytics specializes in business intelligence, CRM, and ERP development. As an AI-first technology firm, we create first-in-class software solutions that maximize organizational impact and efficiency.

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how

Salesforce

Everything in one place: 

Make Salesforce the hub for all of your data
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Data analytics & BI

Demonstrate your Success:
Let's make all that data you've been gathering work for you!
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Technical support

Ensure the reliability and performance of your data analytics infrastructure
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Microsoft Dynamics 365 CRM/ERP

Streamline and automate your CRM workflows, freeing your teams from clerical tasks and allowing them to engage with customers instead
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our story

Custom Analytics services are designed for companies that urgently need to build or expand their IT teams. We also cater to those seeking talent with specific programming skills (like Salesforce) that are not currently available in-house.

If your business is growing fast, and you need external development resources to create an efficient and stable software environment, you're in the right place.

Our focus is to deliver 
high-calibre software engineers to support our client's growth.
When data is gathered, 
it is often not useful or is not managed most effectively.

team

Custom Analytics supports organizations of all sizes in deploying solutions to optimize their business and data infrastructure. We love AI, CRMs, ERPs, and cloud-based backends!  We’ve have a team of over a dozen highly skilled full-stack developers and solutions experts dedicated to delivering innovative, tailored solutions for our clients.

With years of experience in software development, technical infrastructure, and large-scale data management, we specialize in building powerful, user-friendly tools that help organizations thrive. Our mission is to empower your organization with a robust data analytics system that enhances your capacity and amplifies your impact.

This is where we can help

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get in touch

Have questions or need expert advice? We're here to help! Contact us to discuss your data analytics needs, request a consultation, or explore how our solutions can drive your business forward.

Email: contact@customanalytics.co

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CRM · Data · BI · AI · Managed IT

CRM and data infrastructure, from the front office to the data lake.

We design, build, and run the systems your work depends on: Salesforce, Microsoft Dynamics, and other leading CRMs, the modern data platform beneath them, the reporting on top, and AI put to work responsibly.

Most of our clients are nonprofits and foundations. We bring the same rigor to for-profit companies with serious data needs.

What we do

The whole stack, one team.

Salesforce · Microsoft Dynamics 365

CRM Implementation

The system of record for your programs, donors, cases, and pipeline, designed around how your organization actually works, on either major platform. We handle the build, the migration, and the day-two support that keeps it healthy.

NPSP / Nonprofit CloudDynamics 365Data migrationIntegrationsAdmin support
Snowflake · Databricks · Azure · Fabric

Data Platform & Engineering

The foundation underneath the CRM: data lakes, lakehouses, pipelines, and warehousing that pull scattered systems, from accounting and finance to HRIS, into one trustworthy source. This is the layer most CRM firms never touch, and the reason your reporting can finally be believed.

SnowflakeDatabricksAzureMicrosoft FabricGoogle BigQueryBusiness Central

↳ More on the data platform below.

Power BI · Dashboards · Reporting

Business Intelligence

Reporting your board, funders, and leadership can trust: dashboards and metrics built on clean, governed data, not spreadsheet guesswork. The numbers add up because the layer beneath them is sound.

Power BIExecutive dashboardsImpact & outcome reportingKPI design
Strategy · Secure adoption · Workflows

AI Enablement & Advisory

Practical AI for real operations, from choosing the right tools to standing them up inside your workflows and training your team to use them. All of it with a hard line on keeping your data private.

AI strategyTool selectionWorkflow integrationSecure adoptionStaff enablement

↳ Consulting and hands-on AI setup for your organization.

Helpdesk · Infrastructure · Security

Managed IT & MSP Support

Ongoing IT support and infrastructure for teams that would rather not run it in-house: helpdesk, endpoint and network management, cloud administration, and security, handled by our engineers as a managed service.

HelpdeskEndpoint managementNetworkingCloud administrationSecurity
The data layer

A modern data foundation, built for one source of truth.

Most consultancies stop at the CRM. We build the platform underneath it: the lakehouse, the pipelines, and the governed warehouse that make every number downstream trustworthy. It is the same engineering rigor whether you report to funders or to a board.

Architecture

Lakehouse & warehousing

Snowflake, Databricks, Microsoft Fabric, and Azure, architected for scale and a single source of truth.

Pipelines

Ingestion & ETL / ELT

Batch and streaming pipelines from CRM, finance, and operational systems, including Business Central.

Modeling

Data modeling

Clean, documented models your whole team can query with confidence.

Integration

System integration

CRM, accounting, finance, and HRIS systems connected so data moves once and stays consistent.

Governance

Governance & security

Access control, lineage, and privacy built in from the start, not bolted on later.

Activation

Analytics-ready data

A curated layer that feeds Power BI dashboards and AI workflows directly.

SnowflakeDatabricksGoogle CloudBigQueryAzureMicrosoft FabricData lakesBusiness Central
Why us

Most firms do one layer. We do the whole stack.

Nonprofit CRM shops rarely touch the data platform beneath the surface. Data-engineering firms rarely understand how a mission actually runs. We sit where they do not: dual-platform CRM, real data infrastructure on Snowflake, Databricks, Azure, and Fabric, and AI adopted responsibly.

We hold the same standard for every client, nonprofit or for-profit: systems your staff can actually run, reporting your stakeholders trust, and a team that treats your data with real care.

Who we serve

Two kinds of clients. One standard of work.

Mission-driven organizations

Nonprofits & foundations

Funder-ready data and systems your staff can actually run, built by a team that understands mission work.

  • Salesforce NPSP & Nonprofit Cloud
  • Grant & program tracking
  • Impact & outcome reporting
  • Funder-ready dashboards
Data-driven companies

For-profit teams

Serious CRM and data work for companies that run on their pipeline, from custom systems to warehousing.

  • Custom Microsoft Dynamics 365 CRM
  • Revenue & pipeline systems
  • Warehousing & analytics
  • Accounting, finance & HRIS integration
Selected work

Systems in production, doing real work.

$1B+
in active proposals

A custom Microsoft Dynamics 365 CRM we built and support for a private-sector enterprise, driving its proposal and revenue pipeline.

$16M/yr
national arts foundation

A Salesforce Nonprofit Cloud implementation for a national arts foundation operating at roughly $16M a year, managing grants, fellowships, and constituent data from data model through go-live.

EHR + BI
behavioral health provider

Power BI dashboards built on electronic health record data across the Microsoft stack, for a healthcare provider treating behavioral health and addiction-related conditions.

About

A senior team, hands on your systems.

Custom Analytics is a Brooklyn-based, minority-owned technology consultancy. Behind every engagement is a senior team of Salesforce and Dynamics architects, data engineers, and BI specialists who build and run the systems our clients depend on, across the US and Europe.

M Usman, Ph.D.
Founder & Managing Principal

Leads strategy, platform selection, and delivery, with 13+ years across nonprofits in the US and Europe.

SalesforceDynamics 365Data strategyGovernance
Amanda Clark, Esq.
Cofounder & Corporate Counsel

Cofounder of Custom Analytics. Oversees contracts, data privacy, and compliance across every engagement.

ContractsData & privacyCompliance
Eugene Pakhushchy
Senior Salesforce Architect
Solution architectureNPSP / Nonprofit CloudData modeling
Igor Boyarevich
Senior Salesforce Engineer
ApexIntegrationsSecurity model
Sajid M
CRM Associate
CRM configurationData qualityUser support
Shahryar Sultan
Dynamics 365 Solution Architect
Dynamics 365Data migrationPower Platform
Alessandro Barattieri
Senior FileMaker Pro Engineer & Architect
FileMaker ProSolution architectureIntegrations
Aqeel Fayyaz
Senior Business Central Architect
Business CentralERP architectureIntegrations
Hassan Mushtaq
BI & Reporting
Power BIDashboardsKPI design
Marius Eklund
Statistician & Researcher
StatisticsResearchData analysis
Eero Nevaluoto
MSP Support & IT Engineering
Managed ITHelpdeskNetworking
Gracelena Coy
Project Manager
DeliveryStakeholder managementRollout
Melissa Prellejera
Project Specialist
CoordinationDocumentationQA
Syed Danish Sherazi
Business Development
Client relationshipsProposalsPartnerships
Platforms & tools we work in
SalesforceMicrosoft Dynamics 365Business CentralSnowflakeDatabricksGoogle CloudBigQueryAzureMicrosoft FabricPower BINeonBlackbaud Raiser's EdgeFileMaker
No obligation

Free CRM & data health check.

Tell us where your data lives today. We will review your CRM, pipelines, and reporting, then send back a short, written set of recommendations. No cost, no sales pressure.

Book a 30-minute call

  • 30 minutes, no prep needed
  • Written recommendations after
  • No obligation
Schedule your health check or email contact@customanalytics.co